Our Policies
Cancellations:
You will be charged 30% of the total booking price if you cancel your booking within 30 days. You will be charged the total price for any cancellations thereafter.
Check-in/out:
Check in from 14:00 – 00:00
Check-out by 11am.
Please let us know what time you will be arriving so that we may welcome you.
Service Charge:
Your villa will be cleaned free of charge on the 4th day of your stay. This includes fresh linen and towels.
Additional cleaning can be arranged on request at a cost of 10 EURO per day.
Children:
Children under the age of 16 are welcome but must always be supervised by an adult.
We can provide cots (subject to availability) for infants from age 0 – 3 years (please request free of charge in advance of your arrival). Please check the maximum capacity for the room you selected.
General:
There is no capacity for extra beds at this property.
No smoking
No pets
No parties/events unless pre-authorised with Dempla Heights Management.
Quiet hours are between 15.00 -17.00 & 23.00 – 07:00 (to respect our neighbours we ask that you keep noise to a minimum during these times)