POLICIES AND FAQ

OUR POLICIES – FAQ

OUR POLICIES

Cancellations:
You will be charged 30% of the total booking price if you cancel your booking within 30 days. You will be charged the total price for any cancellations thereafter.

Check-in/out:
Check in from 14:00 – 00:00
Check-out by: 11:00 (am).
Please let us know what time you will be arriving so that we may welcome you.

Service Charge:
Your villa will be cleaned free of charge on the 4th day of your stay. This includes fresh linen and towels.
Additional cleaning can be arranged on request at a cost of 10 EURO per day.

Children:
Children under the age of 16 are welcome but must always be supervised by an adult.
We can provide cots (subject to availability) for infants from age 0 – 3 years (please request free of charge in advance of your arrival). Please check the maximum capacity for the room you selected.

General:
There is no capacity for extra beds at this property.
No smoking
No pets
No parties/events unless pre-authorised with Dempla Heights Management.
Quiet hours are between 15.00-17.00 & 23.00- 07:00 (to respect our neighbours we ask that you keep noise to a minimum during these times)
Contact Location

CONTACT

Dempla Heights Villas
Tavronitis,Chania 73006,
Crete, Greece
T. +306971739545
E. info@demplaheightsvillas.com

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